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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irma Zaval Cruz

July 3, 2025

5  out of  5
rating by Irma Zaval Cruz
"Super agradecida con el equipo de trabajo en esta oficina, 100% recomendado"
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Carlos Godoy

June 27, 2025

5  out of  5
rating by Carlos Godoy
"Always is good to work with Joshua, he is the man for your next Policies"
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Eddie Zunhye

June 27, 2025

5  out of  5
rating by Eddie Zunhye
"Josh and his team always go above and beyond to help with all my concerns or certificates I may need for my policy. State Farm Van Nguyen agency are the best. Highly recommend them."
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Oscar

June 27, 2025

5  out of  5
rating by Oscar
"Josh y su equipo siempre están disponibles para ayudar con nuestras pólizas. Excelente servicio Recomiendo a state farm Van Nguyen agency."
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Fakebba Camara

June 27, 2025

5  out of  5
rating by Fakebba Camara
"I have been with van Nguyen- State Farm for about 15 years or longer have experienced nothing but the best customer services from Josh and Stephanie, they are very much up on their jobs and are there always there to help you whenever you feel like you need a help in hand especially these days dealing with insurance companies they are the best!"
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Elsa Serrano

June 27, 2025

5  out of  5
rating by Elsa Serrano
"Very good customer service. Respectful, professional and polite. Always have an answer to all my questions and help with any problem I have!"
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Karen A Chinchilla

June 27, 2025

5  out of  5
rating by Karen A Chinchilla
"Joshua, Stephanie y todo el equipo siempre están a la orden y dispuestos a ayudar con mi póliza. Los recomiendo al 100%"
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Stephanie Melendez

June 27, 2025

5  out of  5
rating by Stephanie Melendez
"I had such a great experience working with the team! They were incredibly knowledgeable, patient, and took the time to explain all of my options in a way that made everything clear and easy to understand. I felt confident and supported throughout the entire process. If you’re looking for someone who truly cares about finding the best coverage for you, I highly recommend Van Nguyen Agency!"
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david silva

June 27, 2025

5  out of  5
rating by david silva
"Agradesco al equipo de state farm porque son los mejores y muy profecionales en su trabajo tienen buena atencion con sus clientes se los recomiendo 100% gracias Joshua y a todo el equipo de state farm."
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erick Lopez

June 23, 2025

5  out of  5
rating by erick Lopez
"Joshua and the team always come through with excellent customer service. Van nguyen Agency is always a pleasure to work with and are always there to answer any question or concerns i may have with my policies."
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Pool

June 20, 2025

5  out of  5
rating by Pool
"Joshua and Alex helped me big time with getting good coverage on my car I would def recommend this specific State Farm they are super prideful in helping everybody that comes through the door!!"
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Victoria

January 9, 2025

2  out of  5
rating by Victoria
"Slow, inconsistent communication."
We responded:
"We do not have you as a client. Our office is in Charlotte, NC and looks like you're not local here. Do you have the correct agency? "
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Krys Williams

December 16, 2024

5  out of  5
rating by Krys Williams
"Went in for quotes. They was professional and assisted me with everything that it needed and even gave me some additional helpful information."
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salaheddine elmarzouki

October 12, 2023

5  out of  5
rating by salaheddine elmarzouki
"Excellent service, fast drop off offers all the ups store services"
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Frank Lea

April 13, 2023

5  out of  5
rating by Frank Lea
"Knowledgeable staff and friendly"
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Mary RR

March 31, 2022

5  out of  5
rating by Mary RR
"Great customer service!"
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Stan Beaulieu

March 8, 2021

5  out of  5
rating by Stan Beaulieu
"Best agency in Charlotte!!"
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Billy Gebhardt

November 8, 2020

5  out of  5
rating by Billy Gebhardt
"Very helpful"
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JEREMIAH MILLER

September 29, 2019

5  out of  5
rating by JEREMIAH MILLER
"These guys are great, been with them for years and they always have been helpful and easy to work with"
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Consuelo Gonzalez

August 2, 2019

5  out of  5
rating by Consuelo Gonzalez
"Me gusta la atencion y la ayuda que siempre estan dispuestos a brindarte."
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Lee Callihan

September 17, 2018

3  out of  5
rating by Lee Callihan
"Sorry but I left this agent. The office is dirty and dilapidated and is an awful representation for State Farm Insurance. I gave them 3 stars because I am a nice guy they deserve less."
We responded:
"I’m sorry. But, you may have the wrong office. We do not have you as a client and can not locate your information. Please make sure you have the correct agency. Thanks."
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Carol Odell

June 1, 2018

5  out of  5
rating by Carol Odell
"Very pleasant. Answered all questions!"
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High Cat

June 9, 2017

5  out of  5
rating by High Cat
"Nice people ."
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Christie Williams

August 31, 2016

1  out of  5
rating by Christie Williams
"One of the most unprofessional agents that I've encountered. Van is always "out of the country" or "out of the office" or "with a client" . He never makes himself available to assist with account questions or problems and he does not return phone calls and his staff is not concerned with providing the customer care that comes with State Farm. I recently had a major issue and Mario (Van's staff) assured me that he was calling corporate to get to the bottom of the issue and would return my call. Mario stated that there was nothing that could be done, I called corporate myself to be told that no one from the agency called about my account. Based on my experience, I would not personally recommend this agency and sadly, I was required to choose at least one star."